Use of the Car Park
The Car Park is available solely for the parking of private motor vehicles during advertised opening hours.
You must park wholly within marked bays; comply with all signage, tariffs, height restrictions and speed limits; follow reasonable instructions from staff; use designated bays only if entitled; ensure your vehicle is securely locked with windows closed before leaving it; and ensure children and persons under your supervision are properly supervised at all times.
Prohibited activities include mechanical work or cleaning vehicles, selling/hiring/advertising vehicles, towing vehicles into the Car Park without consent, and parking for any unlawful purpose.
We reserve the right to refuse entry, or require removal, of any vehicle causing obstruction, nuisance, safety concerns or breach of these Terms.
CCTV
CCTV systems operate for security, safety and parking management, in accordance with UK GDPR and our Privacy Policy.
Liability
The Car Park is a public place open to all users; vehicles and their contents are parked at your own risk and we do not guarantee their security. We are liable for loss or damage only to the extent caused by our negligence, willful act, breach of statutory duty or default. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability which cannot be excluded under Scots law. Subject to that, we are not liable for indirect or consequential loss, and our total liability in respect of any single parking event will not exceed £250 or such greater sum as required by law. Nothing here affects your statutory rights under the Consumer Rights Act 2015 as it applies in Scotland.
Removal and abandoned vehicles
A vehicle left for more than 28 consecutive days without notification or valid ongoing payment may reasonably be treated as abandoned; we will make reasonable enquiries to contact the registered keeper and give at least 28 days’ written notice before disposal, with removal, storage, sale and associated costs recoverable from the vehicle owner and any surplus held for the registered owner on proof of entitlement.
Complaints and claims procedure
If your vehicle is damaged or you suffer loss while using the Car Park, inform a member of staff before leaving where possible, report theft or criminal damage to Police Scotland and obtain a crime reference number, and notify your insurer promptly. Claims must be submitted in writing within 14 days of the incident with full details and supporting evidence.
Force majeure
We are not liable for failure or delay in performing our obligations resulting from events beyond our reasonable control, including fire, flood, power failure, industrial action, terrorism or governmental action.
Third party rights
No person who is not a party to these Terms has any right to enforce them.
Changes to these Terms
We may update these Terms from time to time. Continued use of the Car Park or Service constitutes acceptance of the updated Terms.
Governing law
These Terms and any non-contractual obligations arising out of them are governed by the laws of Scotland. The Scottish courts have exclusive jurisdiction.